F.A.Q.

Manage Your Profile and Account Setting: 

Recovering a lost or forgotten password: 

Note: Please have an accurate and up to date email address and / or phone number. 

How to change your password while you're logged in : 

1) If you are able to log in but can't remember your password, you can send yourself a password reset email from the password settings page. 

How to send yourself a password reset via email: 

1) From the sign in page on either www.gratitudecheckin.com, select Forgot Password?  or click here 

2) Enter your email address, phone number, or Gratitude Check In username. 

3) Choose the email address where you want to receive the password reset email. 

4) Check your email inbox. 

5) Click the reset link in that email. 

6) Choose a new password. 

Note: The password reset links included in these emails are time sensitive. Use the link as soon as possible. 

Still need help? Contact Support 

 

Posting or deleting direct messages: 

Definition of Direct Message: 

A direct message is a private message sent on www.gratitudecheckin.com to or from a member of the community. 

To send a direct message: 

1) Sign in to your account 

2) Click messages in the top navigation bar 

3) You'll see a pop up showing your direct message history. Click the New Message button. 

4) In the address box, type the name or username of the person ou wish to send a message to. 

(For Harold show screen shot of Message Box Please) 

 

Deactivating your account: 

1) Go to deactivation link in settings menu and follow instructions. 

Reactivating your account: 

Accounts are permenently deleted 30 days from the date they were deactivated. 

1) Visit www.gratitudecheckin.com, enter your account username or email address, and your password. 

2) Once you click Sign In, your account is reactivated. 

Still having trouble? Support Contact 

Enabling web notifications 

A web notification is a pop up notification that appears within your web browser to notify you about direct messages, friend requests, likes, shares (reposts) from your Gratitude Check In family. 

From a web notification you can easily reply to direct messagesm friend requests or anything else. 

 

(Managing your web notification preferences: 

1) Log in to www.gratitudecheckin.com 

2) Click on the profile icon and select setting from drop down menu. 

3) Click on Notifications from settings bar. 

4) Check or un-check the boxes for the notifications you wish to receive. 

5) Click save changes. 

(For Harold Screenshot of Notification Selection boxes screen )

 

Posting Photos 

To post a photo: 

1) Click the photo icon from the message bar. 

(For Harold Need a screenshot of photo icon from community) 

2) Select an image from the web or your mobile device 

3) Press the post button when finished. 

 

Customizing your profile : 

You are able to customize your profile by selecting a unique profile header image, adding a name, short bio, location, website, status update, and of course a cool cover page. 

How to customize your profile: 

1) Sign in to Gratitude Check In 

2) Go to your profile 

3) Click the Edit Profile button and you'll be able to edit your accounts. 

Profile Photo, Name, Bio, Location, Website, Cover Photo 

4) Click into any of these areas and make your changes 

5) Click save changes 

Note Gratitude Check In does not support animated gifs for profile or cover images

PrintEmail